We at Monarch Graphics differentiate between mission-critical and business-critical processes. This is not merely a case of semantics for us but an ongoing critical evaluation process that is key to our business's long-term success and, ultimately, its future survival.
While mission-critical tasks are necessary to ensure operations remain viable and do not cause an immediate disaster.
A business-critical task should ensure a company's long-term survival and operations.
The Ongoing Pandemic brought our mission-critical task to the fore as an essential to the survival of our business organization. We identify the below activities for ourselves for optimizing business operations:
Mission Critical Application
Our back-end functions of processing orders, creating databases, and managing artworks are dependent on a software program that helps to run seamless processing of orders even from remote locations. It helps us continuously operate in an orderly manner and acts as the backbone of our entire systems management.
Mission Critical Employees
We identify Mission critical employees and those positions that must be filled for an organization to perform its core mission. These comprise key business employees who are directly involved in managing core activities like customer support, pre-press designers, supply chain managers, and foremost the print technicians and assistants to manage the show in the most wanted times.
Mission Essential Activities
We have identified the mission essential functions that must be performed under all circumstances to achieve complete customer satisfaction and identified inventory levels, quality goals, hiring policy, key employees responsibilities, and unhindered delegation of authority among various levels of organization for swift decision making.
Mission Uninterrupted Operations
The ongoing pandemic brought up a strategic shift in the thought process of the leadership team, the way it identifies its operations activities, as the most important key to any manufacturing concern. The mere thought of a business's ongoing prosperity cannot be interrupted under any circumstance without stopping production propelled the management to have two production facilities, which would be a constant to our business and the risk against any unforeseen circumstances that would impact our business production activities.